Wwok's Privacy Policy — Your Data, Your Rights

This Privacy Policy describes how wwok collects, uses, and protects the personal information of its platform users. wwok believes data protection is not merely a legal obligation — it is the foundation of trust between us and our members.

By using the wwok website or mobile app, you agree to this Privacy Policy. We recommend reading it in full before registering.

Wwok collects two types of information — what you provide directly and what is collected automatically.

Wwok does not collect any information beyond what is listed above. Data collection is limited and purpose-driven.

Wwok collects information in the following ways:

• Directly Provided: Information you provide directly during registration, KYC forms, or when contacting support.
• Automatically Collected: When you use wwok, your device, browser, and usage patterns are automatically recorded.
• Cookies & tracking: Usage patterns are understood through session cookies and analytics cookies.
• Third-Party Verification: Your information may be verified with trusted identity verification providers as part of the KYC process.

Wwok uses the information collected solely for the following purposes:

• Creating and managing your account.
• Completing KYC verification and confirming age.
• Processing deposit and withdrawal transactions.
• Preventing fraud, money laundering, and unfair activity.
• Providing customer support and resolving issues.
• Determining eligibility for bonuses and promotions.
• Ensuring responsible gaming — providing support in cases of unusual activity.
• Meeting legal obligations.
• Analyzing aggregated analytics to improve service quality (non-personalized).

Wwok never uses your information for advertising or any unrelated purpose.

Wwok's clear policy is that your information is never sold or shared unnecessarily. However, limited sharing may occur in the following cases:

• Payment Processors: Necessary information is shared with mobile banking providers or bank gateways to complete transactions.
• KYC verification provider: Limited data is verified with approved third parties for identity verification purposes.
• Law enforcement agencies: Relevant information may be disclosed in response to court orders or valid legal claims.
• Technical service providers: We work with trusted technology partners for server hosting and security testing.

Wwok does not retain any information longer than necessary. The general policy is:

• All personal information is retained for as long as your account remains active.
• After account closure, financial records are retained for up to 5 years in accordance with legal obligations.
• Gaming logs and transaction history are retained for 2 years for dispute resolution purposes.
• Data for inactive accounts (12 months or more) is kept in a restricted state.

Once the retention period expires, data is securely deleted or irreversibly anonymized.

Wwok uses certain cookies on its website and app. Cookies are small data files stored in your browser that help the site function more effectively.

• Session Cookies: Used to keep you logged in. Automatically cleared when you close your browser.
• Performance Cookies: Used to monitor site performance and loading speed.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytics cookies: To understand which pages are used most — not linked to any personal identity.

You can disable cookies through your browser settings. However, doing so may affect certain features of the site.

As a wwok member, you have full rights over your own information. You can exercise these rights at any time through our support team:

To exercise your rights, contact the wwok support team via live chat. Requests are typically responded to within 7 business days.

Wwok strictly does not collect data from or operate accounts for anyone under 18. Age is verified at registration and confirmed again during the KYC process.

If wwok becomes aware of an account belonging to a minor, it is immediately closed and all associated data is deleted.

For any privacy-related questions or concerns, contact the wwok support team. We're available 24/7 to assist you.

Complaints are typically addressed in detail within 7 business days. Complex matters may take up to 30 days.